SHIPPING POLICY
SHIPPING & DELIVERY POLICY
At FURELLE, every piece deserves a little extra attention. We aim to ensure your shopping experience is as seamless as possible, from placing your order to receiving your new fur.
UK SHIPPING
Your Fur, Your Order
Please allow 3–14 working days for your order to be prepared, dispatched and delivered.
Estimated delivery dates may vary during busier periods, we will always notify you if this is the case.
INTERNATIONAL SHIPPING
FURELLE ships worldwide.
Please allow 7-21 working days for your order to be prepared, dispatched and delivered.
International delivery times vary depending on the destination, local courier services and customs clearance.
CUSTOMS & IMPORT DUTIES
International orders may be subject to customs duties, import taxes and additional handling fees imposed by the destination country.
These charges are not included in your order total unless explicitly stated at checkout and are the responsibility of the customer.
FURELLE cannot control customs processing times or charges imposed by local authorities.
ORDER CONFIRMATION & TRACKING
Once your order has been placed, you will receive an order confirmation email.
You will receive a further notification when your order has been dispatched, including tracking information where available.
Please allow time for tracking updates to appear after dispatch.
IMPORTANT INFORMATION
- Working days exclude weekends and UK bank holidays.
- Processing and delivery timeframes are estimates and may vary during busy periods.
- Please ensure all delivery details are correct before completing your order.
- If you notice an error in your address, please contact us as soon as possible. Changes cannot always be guaranteed once an order has been processed.
- In the event of an unexpected delay, we will aim to keep you informed.
NEED ASSISTANCE?
For any questions regarding your order or delivery, please contact our customer care team through our Contact Us page.
FURELLE — A little luxury, worth the wait.